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  • Head of Operations

    Salary: plus great benefits
    Opening Date: 21/04/2020
    Reference: HOC/NY/JR

    Head of Operations and Project Management

    £60k plus great benefits

    North Yorkshire

    We are seeking an Ops/Project Manager innovative provider of motor finance, this is a new and exciting opportunity. This role would be ideal for a candidate with experience in business or consumer lending

    Purpose of the role

    *Oversee and manage all back-end operational activities in the business.
    *Developing an operational strategy
    *Monitor and analyse the existing business processes to ensure they are effective.
    *Analysing statistics and performance KPI’s.
    *Manage Lender relationships.
    *Efficient transactions and good customer outcomes


    *Ensure communication between all teams is ongoing.
    *Lead with energy to drive a high performing team.
    *Work closely with the compliance team and sales management.
    *Ensure the exposure to the business is protected from financial crime.
    *Day to day management of the business Control Team.
    *Support any leadership of the administration team
    *Maximise team engagement and motivation.
    *Ensure the team are kept informed of all business developments
    *Carry out regular appraisal 1-1’s and development discussions
    *Project management


    *Excellent computer skills – MS Office
    *Experience of project management delivery – Agile, Waterfall.
    *Prince 2 (desirable)
    *Ability to create a compelling case for change
    *Experience of operational improvements through six sigma or lean process
    *Demonstrable experience within a regulated environment; preferably within the
    Financial Services sector
    *Management/supervisory experience

    For a more detailed job specification please call Julie on 01279 713900

    Apply Now

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