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  • Customer Service Agent

    Salary: £22000 - £27000 per annum
    Opening Date: 06/03/2019
    Industry:
    Type:
    Location: ,
    Reference: CSA/OXF/VM2

    Customer Service Agent

    22k-27k plus bonus

    Oxford

    My client in Motor finance are looking to expand on the operations team and are now looking for a customer service agent to join the exciting/growing business. You will be helping and supporting customers to the best of your ability.

    Your duties

    *Answering all customers questions via email/telephone and customer portal in a professional and friendly way.
    *Settlement Quotes
    *Direct debit issues
    *Insurance claims
    *Prioritising your daily work load
    *Giving the best customer service to make the customers experience run as smooth as possible.

    Experience

    Previous experience working in telephone-based customer service role or Motor Industry in a customer-facing role

    You should:

    Professional and approachable telephone manner.
    Good written and verbal communication skills
    Keeping calm under pressure.

    Working hours.

    Shift pattern – one week 9am to 5pm and the following week 12-8pm.Will also need to work 1 Saturday in 4. (You get a day off in the following week)

    Benefits

    Excellent benefits

    25 days holiday

    To find out more information please contact Vicky 01279713900 or email your CV to vicky@thcrecruitment.co.uk

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