Collections Team Manager
Leading a team of collection agents who are multi-skilled; you will provide the leadership that ensures our culture and behaviours are part of everyday activities and result in the team and individuals achieving their targets and objectives.
*Provides days to day management of a team and individuals ensuring appropriate levels of resource are available to achieve agreed targets
*Develops the team through ongoing coaching and development activities and provides regular feedback, i.e. through 121s
*Provides appropriate people management activities, i.e. absence management, performance management, etc.
*Ensures accurate and timely information management
*Works with colleagues at all levels to continuously improve the performance of the department
*Experience of managing a front line team
*Experience of working with people at different levels of a business
*Experience of working in a fast-paced business with limited resources
*Experience of a variety of development tools and behaviours including coaching
If you are interested in applying for this position, please email your CV to email@example.com or call 01279 713900
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