My client offers bespoke specialist finance in the Motor & Asset sector. Due to rapid growth they are now looking for an additional Collections Administrator.
They are seeking a diligent and organised candidate who has the ability to prioritise work in a fast paced environment involving early arrears collections activities in line with Company policy. Outstanding attention to detail and communication skills are paramount. You will also investigate fraud and asset risk by reviewing vehicle tracker information and following up on any concerns.
oMaking outbound collection calls in a professional manner while keeping and improving customer relations.
oResolve client-billing problems and accounts receivable delinquency, applying good customer service in a timely manner.
oCollect customer payments in accordance with payment due dates.
oIdentify issues attributing to account delinquency and discuss them with management.
oReview and monitor assigned accounts and all applicable collection reports.
oProvide timely follow-up on payment arrangements.
oMail correspondence to customers to encourage payment of delinquent accounts.
oThe ideal candidate for this position will have a minimum of 1 year consumer collections experience including interaction with a large customer base.
oStrong communication, problem solving and analytical skills required
oAbility to work independently and to adapt to a fast changing environment.
oProficiency in Microsoft Office including Excel and Word.
oExperience in a financial services environment is preferred but not required.
oMust have attention to detail with an eye for accuracy.
oCreative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.
If interested in this role, please email your CV to firstname.lastname@example.org
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