Direct sales support team leader – car finance

Location: Birmingham, England
Salary:

Direct sales support team leader – car finance

Specifications
Location:	Birmingham
Salary:	Ł25,000 – Ł29,000 basic plus bonuses and a range of benefits such as pension and healthcare

The Role

Managing the day to day activities of the sales support team. The role is to support the team by providing direction, coaching, motivation and development – with the aim of ensuring that sales support activities are optimised and customer service standards are continuously met and improved.

Ensure that all department activities are delivered efficiently and on a timely basis. This includes credit applications, new account documentation, progressing orders through to delivery and the total support of the customer throughout the after sales process.
To be actively involved in recruitment, induction, setting objectives and appraisals, 1-2-1 reviews, team meetings, monitoring and control of absence procedures, managing performance, coaching and ensuring staff training needs are identified and addressed.

The Candidate

The candidate will have previous experience of leading a customer service / sales support team preferably in a financial services environment

The Client

Our client is a market leader in vehicle finance and a blue chip finance company, who can offer excellent opportunities for career progression

Experience

Experience in the following would be useful: team leader, team manager, sales support, admin, customer service, financial services, vehicle finance, vehicle leasing, motor finance, car finance

The Package

Ł25,000 – Ł29,000 basic plus bonuses and a range of benefits such as pension and healthcare

About THC Recruitment

THC Recruitment has over 14 years experience in providing elite candidates for the finance industry, we recruit for many organisations on Preferred Supplier lists and recruit across the United Kingdom.

Reference No:	SalSup
Status:	Available
Closing Date:	20 08 2010

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